PRIVACY POLICY
Last Updated: 22 March 2021

Our privacy policy is designed to provide transparency into our privacy practices and principles in a format that our guests can navigate, read and understand, This Privacy Policy describes how we and our related companies collect, use and share personal information of consumer users of any of our websites that post this or incorporate this Policy into their Terms of Service (each is referred to in this Policy as the “Site”). This Policy does not apply to websites that specifically post different privacy policies.

WHO WE ARE 

Our company is Motortopia, LLC and includes many related companies. When you visit, shop create an account with us or our related companies, or use our sites or applications, your information is collected, used and shared according to this Policy. Our related companies have their own websites and some of them have either posted this Privacy Policy on their own websites as well, or have incorporated this Privacy Policy into their own Terms of Service. This Privacy Policy does not apply to any related companies if their websites specifically post different privacy policies. 

WHAT WE COLLECT 

We get information about you in a range of ways. This information helps us recognize you, customize your website experience, and make our marketing messages more relevant.

Information You Give Us We collect your‎ name, postal address, email address, phone number, location, username, password, demographic information (such as your age, gender, occupation), third party social media profile information, as well as other information you directly give us on our Site.  If you elect to purchase products or services through our Site, we will collect the payment information that you provide to facilitate the transaction. Other examples of the information we receive and store include, but are not limited to, pages you visit, ads you click on, browser and device information, purchase information, IP based location information, search term information, your Facebook profile information along with your “likes”, history, photos, list of friends, etc. (if you used Facebook to log in on our website and subject to your privacy settings on that platform).

Information We Get From Others. We may get information about you from other sources, such as third party authenticator login. We may add this to the information we get from our Site. If you register or log into your Account using a third party authenticator login (such as Facebook), you authorize us to access certain account information from the third party authenticator, such as your public profile (consistent with the third party’s privacy policy and your privacy settings related thereto), email address, interests, “likes,” gender, birthday, education history, work history, interests, current city, photos, videos, personal description, friend list, and other information from your use of the third party service. Information we get from others (including third party data companies) may be combined with information you give us.

Location Information. When you use the Site, we may collect your location information from your device. This location information may include your longitudinal and latitudinal coordinates. If you do not agree to this collection, you can change your privacy preferences on your device, but then some functionality of the Site may be disabled.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the websites you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our Site. 

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.  This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. 

Google Analytics. We also use Google Analytics to understand how the site is being used. Google Analytics uses permanent cookies on your web browser to identify you as a unique user. All data are anonymous. Please review the Google Privacy pages for more information: https://www.google.com/policies/privacy/

USE OF PERSONAL INFORMATION

We know it is important to protect your personal data under the EU Regulation 2016/679 General Data Protection Regulation (GDPR), CASL, CCPA & CAN-SPAM and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. Motortopia LLC is responsible for and may use your information for the purposes described in this Privacy Policy. 

Other members of our company may access your information where they perform services as data processors or data controllers for the purposes described in this policy.  Consistent with the applicable law and opt in choices and controls that may be available to you, we may use information collected from you, or from devices associated with you, in order to achieve the following:  

1. Provide you with the experiences, products, and/or services you request, view, engage with or purchase;
2. Communicate with you about your account transactions with us and send you information or request your feedback about our Site or changes to our policies;
3. Send you offers and promotions for our products and services or third-party products and services; 
4. Communicate with you about how to better personalize content and experiences for you;
5. Provide you with marketing materials and/or targeting advertising based on your activity on our Site and on third-party sites;  
6. Understand, operate, maintain, improve or develop our Site and/or the products, services, operations we offer including through use of guest survey research or analytics tools to optimize your user experience; 
7. Identify, investigate and prevent activities that may detract from your user experience, violate our policies, present safety issues, or rise to the level of fraudulent or illegal activity; 
8. Communicate with you about important changes. 

When you browse our website we may collect anonymous data relating to how you use our website. We use this to maintain and improve our website and the service we provide to you. We use the data that you provide to us and the data we collect from you to do this.

When you agree to take a service or product from us through purchasing, registering, logging into, authenticating or accessing your account, we use this data to fulfil the service to you.

When you fill out a form on our website (ie: contact us, make a purchase, request a call back or a demo, etc.), we use this data to respond to your requests.

Providing us with information about others

If you provide information to us on behalf of someone else, you confirm that you have provided them with the information set out in this privacy policy and that they have not objected to such use of their personal data. You must make sure that you have the right and permission to use their information in this way. By providing the information you confirm that you have the permission and right to do so.

Types of data that we collect

Contact Details: This may include your first name, last name, telephone numbers (mobile or landline), email address, company details…

Data that Identifies You: Your IP address (mostly anonymised), browser type and version, time zone setting, browser plug-in types, geolocation data (your location in the world), operating system and version.

Data on how you use Motortopia Website:  Your URL clickstreams (the path you take through our website), pages viewed, page response times, website errors, download errors, the time that you spend on our website, how you navigate our website and use it, how often you use it.

How and why we use your data

The GDPR describes how we can use your data and the legal basis to do so. This is how and why we use your data:

Legal basis is defined as follows:

Contract: this is necessary to fulfil the contract that you have with us or necessary to fulfil the procedures prior to entering the contract.

Consent: you have given consent for us to process your data for that specific purpose.

Legitimate interest: this is necessary for our legitimate interests or legitimate interests of a third party. These may include to gain insights from your conduct on our website, to provide our service and products to you, to improve and develop our services, communication and support, to determine the effectiveness of our marketing, to enhance our data security.

We use your personal information to:

• operate, maintain, and improve our sites, products, and services.
• process and deliver contest entries and rewards.
• respond to comments and questions and provide customer service.
• send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
• link or combine user information with other personal information.
• protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
• customize and tailor content and advertise to specific audiences or individuals.
• provide and deliver products and services customers request.
• facilitate purchase transactions

CHILDREN’S PRIVACY

Motortopia is committed to protecting the privacy of children.  Motortopia’s Site and services are intended for a general adult audience, and are not directed at children under (16) years of age. 

We do not knowingly gather personal information (as defined by the U.S. Children’s Privacy Protection Act, or COPPA) in any manner not permitted by COPPA.  If you are not 16 years of age or above, you may not use our service or software. If our algorithms or staff validate your age to be below 16 years, we will disable your account and your information will be deleted. 

If you are a parent or a guardian and you believe that we have collected information from your child in a manner that is not permitted by law, contact us at support@motortopia.com. We will delete the data to the extent required by applicable laws.  

INFORMATION OF CHILDREN

This site is not intended for use by minors under the age of 16. If we learn that a child under the age of 16 has provided us with personal information without verifiable parental consent, we will promptly take reasonable and appropriate actions to remove such user and delete any personal information from our servers.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

• We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share personal information for legal, protection, and safety purposes, including, but not limited to: i) to comply with laws; ii) to respond to lawful requests and legal processes; iii) to protect the rights and property of the Company, our agents, customers, and others (this includes enforcing our agreements, policies, and terms of use); and iv) to share information in an emergency (this includes protecting the safety of our employees and agents, our customers, or any person).
• We may share information with those who need it to do work for us or work with us.
• If you elect to purchase products or services through the Site, we will use the information you provide to facilitate the transaction. We do not store or use the payment information in anyway other than to relay the information to the third-party payment processor to facilitate the transfer of funds.   The third-party payment processor’s use of such information shall be governed by its applicable terms of services and/or privacy policy.

We may also share aggregated and/or anonymized data with others for their own uses.

You can change your consent preferences at any time. This means that you can give consent and withdraw consent whenever you want to. You can contact us at support@motortopia.com or update your consent preferences by contacting support@motortopia.com.

Your Privacy Choices

You can choose not to provide us with your personal data. In this case, you will still be able to visit our website. However, we will not be able to provide you with our products and services.

You can disable cookies in your browser. In this case, you can continue to visit our website.  However, the website may not work as effectively or optimally.

You can choose that we do not use your personal data for marketing purposes.  As a best practice, we will ask you before we use your personal data for marketing purposes and you can always opt-in or opt-out by contacting us or by updating your preferences on our website.

YOUR PRIVACY RIGHTS

The GDPR sets out the following rights applicable to data subjects. You can exercise your rights by contacting us at support@motortopia.com.

The Right To Access

You have the right to access your personal data that we hold about you.

You can contact Motortopia requesting this information via a subject access request (SAR) free of charge. The subject access request should be made by email to support@motortopia.com.

Motortopia will verify the individual making the subject access request before handing over the information.Typically, Motortopia will aim to respond to such a request within one month of receipt, but this may be extended if the SAR is complex. We will keep you informed of the progress.

The Right to be Informed

We aim to keep you informed of how your information is collected, processed, transferred, and stored. This includes:

1. The purpose for collecting the information at the time of collection;
2. The type of information we collected for communication purposes, at the time of the first communication;
3. Transfer of information to a third party located outside of the EMI;
4. The right to rectification

We aim to keep the personal data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate personal data about you, we will delete it or correct it promptly. Please email us at support@motortopia.com. Our systems enable our users to update their information if required.

The Right to Erasure (also known as the ‘Right to be Forgotten’)

You can request that your personal data held by Motortopia  be erased. Motortopia  will erase personal data in accordance with the GDPR, upon your request. Unless Motortopia has reasonable grounds to refuse the erasure, all requests will be complied with.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to support@motortopia.com. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

EXTERNAL LINKS

Links to third-party websites from this website are provided as a convenience to you.  If you use these links, you will leave this Site. We do not assume responsibility for any of the third-party websites you find or visit from our Site, their content, or their privacy policies.

SECURITY

We may use secure socket layer technology (SSL) on our Site. This is designed to encrypt the transmission of information shared between your browser and our Site. Where SSL is being used, a padlock icon will appear adjacent to the URL in your browser. Click on the padlock next to the URL to view certificate details. If you do not see the padlock, we may not have implemented SSL on the Site, or there could be an issue with your browser or the secure socket layer technology.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

DATA RETENTION

Even after you delete your account, copies of information you have submitted to the Site, including, but not limited to, survey responses, profile information, age, gender, location, etc., may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed by others, or it was copied or stored by other users. You may not have the authority or ability to remove information (including survey responses) you submitted by participating in the Site.

CORPORATE EVENTS

If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, your information may be included in the assets sold or transferred to the acquirer. You hereby agree that we may transfer or assign the information we have collected from you in connection with any such event. In the event of a bankruptcy, insolvency, reorganization, receivership or assignment for the benefit of creditors, we may not be able to control how your personal information is treated, transferred or used.

LOCATION OF SERVERS

Our servers are located in the United States of America. If you are accessing the site and service from outside the United States, please be advised that through your continued use of the site or service, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer and the maintenance and processing of such information in the United States.

RESIDENTS OF THE STATE OF CALIFORNIA

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide your current California address for our response. To make such a request, please contact us: at 2222 Sedwick Road Durham, NC 27713.

DO NOT TRACK BROWSER SETTINGS

We do not support Do Not Track browser settings and do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personally Identifiable Information or Non Personally Identifiable Information.

CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may also contact us at:

Privacy Inquiries
2222 Sedwick Road
Durham, NC 27713
support@motortopia.com

CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.